Join the University of Alberta as a Senior Service Designer to enhance student services through innovative design practices. Lead design projects, foster collaboration, and drive student-centered solutions.

Reporting to the Manager of Service Design, this pivotal role requires guiding teams using human-centered design principles. You will implement cutting-edge solutions that improve student services, expand digital capabilities, and enhance the design culture of the university. This position demands engagement with stakeholders to formulate compelling strategies aimed at transforming the student experience.

Key Responsibilities:
• Lead teams using design thinking methodologies
• Implement human-centered design across multiple projects




• Facilitate training for cross-functional teams
• Identify and build continuous improvement opportunities
• Develop quality assurance mechanisms for service delivery

Requirements:
• Bachelor's degree in a related field
• Minimum 5 years of Service Design experience
• Deep understanding of human-centered design
• Expertise in service blueprinting and journey mapping
• Exceptional communication and problem-solving skills

Enhance the University of Alberta's student services through strategic design and collaborative leadership.
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📌 Senior Service Designer at University of Alberta
🏢 Service Design Jobs
📍 Alberta