Become a key player in Unified Communications with Western, one of Canada’s largest insurance providers. This fully remote Enterprise Administrator role requires expertise in telephony and network solutions.

In this senior position, you will design and enhance Unified Communications and network technologies, focusing on client collaboration tools like Microsoft Teams. You will assess, implement, and support infrastructure while troubleshooting and resolving complex issues, ensuring robust performance and availability.

Key Responsibilities:
• Administer enterprise Network and Unified Communications services
• Provide technical leadership for telephony and collaboration technologies
• Troubleshoot complex voice, video, and network performance issues




• Work with vendors on solution design and service improvements
• Maintain technical documentation and operational procedures

Requirements:
• 5+ years of enterprise Network and Unified Communications experience
• Solid knowledge of Microsoft Teams, telephony, and SIP
• ITIL 4 Foundation and networking certifications required
• Degree in Computer Science or related field
• Excellent problem-solving and relationship-building skills

Leverage your skills in telephony and Unified Communications to drive effective solutions at Western.
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📌 Unified Communications Lead at Western (Manitoba)
🏢 Western Coast Insurance Services
📍 Manitoba