Elevate your career with Groupe Dynamite Inc. as a Service Desk Representative for Store Maintenance. Provide exceptional support to retail locations while facilitating seamless maintenance operations.

In this role, you will report to the Sr. Manager of Store Maintenance Operations, assisting stores across Canada and the United States. Your responsibilities include troubleshooting maintenance requests, coordinating service, and ensuring operational efficiency. Ideal for candidates with experience in customer service and facilities management, this position provides a unique opportunity to contribute to an omni-channel retail transformation.

Key Responsibilities:
• Serve as first point of contact for store support
• Troubleshoot maintenance service requests and emergencies




• Document operations and requests concisely
• Collaborate with vendors and onsite managers
• Assist internal departments on various projects

Requirements:
• 2+ years in Customer Service or Facilities Management
• DEC in relevant fields is an asset
• Bilingual in French and English is required
• Solid organizational and analytical skills
• Ability to manage multiple priorities effectively

Join GDI to enhance maintenance operations and contribute to a transformative retail environment.
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📌 Service Desk Representative at GDI (Quebec City)
🏢 Groupe Dynamite
📍 Quebec City