Company Overview Arctiq is a global, intelligence-driven technology services company delivering skilled and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview In this role, you will support one of Arctiq's clients in building an SRE Center of Excellence (CoE), working alongside other SRE leaders to establish standards, release discipline,



and a consistent operating model across application teams. With Dynatrace already in place, the focus is on improving application reliability throughout the release lifecycle. You will define reliability standards, embed them into pipelines and Dynatrace, and work with teams through release and on-call. The SRE team will own SLOs, production readiness, release gates, reliability practices, and incident follow-through, while the Observability CoE and Platform teams continue to own observability standards and agent deployment. This is a 6-9 months contract opportunity (with potential extension). Responsibilities Sit with two or three application teams in a wave. Leave behind templates they can run without you: tags, a small set of service-level objectives, synthetics, and a dashboard. Start from a user journey (for example, sign-in through

📌 Senior Site Reliability Engineer (Toronto)
🏢 Arctiq: Intelligent Architecture
📍 Toronto