19 Oct
|
Peace Hills General Insurance
|
Alberta
19 Oct
Peace Hills General Insurance
Alberta
Direct Energy, an NRG company, seeks a Customer Experience Analyst to resolve inquiries escalated to the President, regulators, and third parties. You will draft formal responses, manage multi-channel communications, and ensure regulatory compliance while educating customers.
You’ll identify root causes, propose improvements, and support office visits. This role requires robust communication, analytical thinking, and teamwork in a fast-paced environment.
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📌 Senior Customer Experience & Compliance Analyst (Alberta)
🏢 Peace Hills General Insurance
📍 Alberta