Department Sales Manager (Merchandise) Execute PHL's Brand Purpose to the highest capability.
Manage all promo and pricing standards
Build and oversee product flow, merchandising plans and overall presentation standards
Protection of Company Assets is necessary.
Uphold all Company & Business Compliance expectations.
Become a Community Ambassador partnering with local MHA's.
Ability to manage capacity and change management initiatives.
What you will do Customer Service: Champion and deliver Pro Hockey Life's Customer Experience Model across the entire Store Team.
Ensure floor plan is a fully accessible and easily shoppable experience.
Execute and maintain PHL pricing and promotion strategies
Ensure Staff Onboarding is delivered to the company's expectation.
Become an Ambassador of Canadian Tire's Triangle Rewards Program
Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.
Store Operations: Flawless execution of PHL's visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs
Effectively utilizes meet all store operating initiatives and directives according to required timelines.
Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps.
Establish efficient process to maintain product flow from the warehouse onto the sales floor
Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit
Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S; policies and procedures.
Training: Coach and develop store staff, through setting expectations, communication, coaching,



feedback, and ongoing support.
Follow up to ensure execution of Weekly Plans for the store.
Create development plans and conduct annual appraisals for Part Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information.
Ensure PHL staff have understanding of department maintenance standards and general merchandising
Provide resolution for all customer concerns.
Leadership: Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation.
Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
Promotes and maintains a positive and motivating work environment.
Provides mentorship to teams and influences continuous growth,
Sponsors encourage to support community engagement efforts.
What you bring Proven Leader and Mentor
Proven ability to build and manage daily store execution plan.
Exceptional communication skills & organizational skills
Organized individual with understanding of compliance management
Superior training and coaching skills
High energy, enthusiastic individual who is driven to succeed
Previous retail management experience an asset




We're always looking for excellent talent! In addition to competitive pay, we offer: Comprehensive benefits and retirement programs
Performance incentives
Other perks to support your well-being
Career growth opportunities and product discounts
Our typical hiring range is between $42,500 and $56,250. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.
We thank all applicants for their interest; however, only those candidates elected for an interview will be contacted.
This posting represents an existing vacancy within our organization.
We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.
About Us At Pro Hockey Life, we want you to feel pride and passion in your work as much as you and our customers do for Canada's national sport. Whether played in backyards, highly competitive leagues or simply enjoying cheering on your favourite team, hockey is an integral part of life in Canada. It is this pride and passion that makes what we do at Pro Hockey Life truly special. Our strong connection to our customers allows us to offer Canadians wide selection of hockey equipment and apparel, including the latest makes and models of sticks, skates, protective and goalie gear, as well as fan wear and memorabilia. Being a part of the Canadian Tire family of companies, we get to share our passion and hockey expertise with our colleagues as we strive to have the best hockey

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📌 Department Manager, Merchandising, Wonderland Rd (Ontario)
🏢 Canadiantirecorporation
📍 Ontario