Drive success as an Operations Account Manager with United, focusing on customer relationships and operational excellence. This role supports service delivery, workforce effectiveness, and financial outcomes in a agile environment.

As an Operations Account Manager, you will manage customer interactions, operational performance, and financial results across your territory. This position requires travel and working closely with Workforce Relations and Talent Acquisition to foster recruitment and retention. You will proactively solve challenges and drive revenue growth while ensuring compliance with operational standards.

Key Responsibilities:
• Serve as primary contact for customer accounts in your territory
• Conduct business reviews and regular store visits




• Address customer concerns and lead service recovery efforts
• Collaborate on workforce planning and recruitment initiatives
• Monitor financial performance and identify growth opportunities

Requirements:
• Frequent travel within assigned territory required
• Ability to thrive in high-pressure, fast-paced settings
• Flexibility to work rotating schedules as needed
• Availability to support 24/7 operational demands
• Strong problem-solving skills essential

Bring your expertise in relationship management and operational leadership to help drive success for United and its customers.
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📌 Operations Account Manager at United (Ontario)
🏢 Colonial Group
📍 Ontario