Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Senior Client Advisor career opportunity available at our Vancouver boutique. The Senior Client Advisor plays a key role in driving store performance through exceptional sales results and elevated client engagement. Recognized as a reference point on the sales floor, they lead by example, delivering memorable and sophisticated client experiences while consistently achieving individual sales and key performance indicators. Through strong product expertise, passion for fashion culture, and authentic client relationships, the Senior Client Advisor brings the Dolce & Gabbana universe to life and supports the smooth day-to‑day operations of the store, while upholding the Maison’s values, image, and standards of excellence.

MISSION
Responsibilities (including, but not limited to):

Lead by example on the sales floor through exceptional individual sales performance and client engagement

Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor

Contribute to a positive and collaborative work workplace through professionalism and teamwork on the sales floor





Deliver outstanding and elevated client and after-sale service to all visitors and clients

Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests

Cultivate a robust client portfolio to secure a proactive and growing business

Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach

Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture

Build transparent and genuine relationships with clients, creating unique and lasting connections

Communicate in a professional and authentic way, with clients and colleagues

Effectively use all the available tools to optimize business opportunities

Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit

Uphold and adhere to all company policies and operational procedures

PROFILE

Previous experience delivering high-quality, client-focused service, ideally within fashion and accessory retail, customer service, or luxury hospitality





Consistently delivers strong sales results and sets a high standard through elevated client engagement on the sales floor

Demonstrates personal taste and passion for the fashion culture, with the ability to create personalized looks

Demonstrates a natural business mindset and an entrepreneurial spirit

Open-minded, with an appreciation for a Maison that values audacity, authenticity, and creativity

Strong team-centric attitude and commitment to achieving common goalsAt ease with using digital tools and applications; learn fast with new technologies

Motivation to work in a fast-paced environment, able to multitask & prioritize

Proactive, enthusiastic, and solution-oriented

Excellent written, oral, and listening skills, in English and local language

Embrace change and see it as an opportunity to grow and develop

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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📌 *Permanent* Senior Client Advisor - Vancouver (British Columbia)
🏢 Dolce & Gabbana
📍 British Columbia