Job Type: Full time Vacancy Status: This is a new position posting Target Salary Range: $74,000-$85,000 The compensation for this position is determined by a combination of skills, experience and is aligned to the Market in which the job is posted.

Your recruiter will provide additional details about our total rewards package during the hiring process Scope of Position The Operational Risk & Controls Manager supports the business by ensuring that key operational, conduct, and compliance risks are effectively controlled and monitored within day-to-day activities.

The role enables consistent execution of controls and supports the identification, assessment, and escalation of operational risks Major Responsibilities Maintain business risk and control matrices (RCMs) Support consistent execution and documentation of controls Monitor control performance and identify gaps Track and report on KPIs and KRIs to monitor risk exposure and emerging trends Coordinate incident and breach reporting Support business implementation of policies and procedures Partner with business leaders to embed risk management practices Expectations / Outcomes Contribute to the establishment and implementation of the risks framework for the business unit(s) Support audit, compliance, and regulatory remediation activities,



ensuring timely completion of corrective actions Risk and control assessments are completed effectively and on schedule Key risk indicators are monitored and reported with actionable insights Strong engagement and accountability from business leaders regarding risk ownership.

Positive regulatory and audit outcomes.

Continued advancement of Alterna's operational risk management maturity and risk culture.

Qualifications Education / Certifications / Experience Preferred University degree in Business Administration, Finance, Accounting, Risk Management, Economics, or a related discipline. 5–8 years’ experience in financial services 3 – 5 years' experience in operations, risk and controls Strong process and control mindset Experience working within regulated environments Demonstrated experience facilitating risk assessments, managing remediation programs, and preparing executive-level reporting.

Experience working within risk governance frameworks.

Knowledge of regulatory expectations applicable to federally or provincially regulated financial institutions.

Competencies Detail orientation Critical Thinking Business Partnership Accountability Influencing & Relationship Management Analytical Decision-Making Continuous Improvement Communication & Executive Presence Collaboration Results Orientation Practical problem-solving

📌 Operational Risk & Controls Manager (Ottawa)
🏢 Alterna Savings
📍 Ottawa