Job Description
Insight Global is looking for a Senior Project & Delivery Manager based in Toronto supporting international technology initiatives across the America's region. You will be responsible for leading market launches, technology implementations, vendor management, stakeholder engagement, and operational readiness activities across multiple countries and business partners. You will act as the primary delivery lead between product, engineering, operations, vendors, and regional stakeholders to ensure successful deployments and scalable technology solutions.

Skills and Requirements

7+ years of Project Management, Delivery Management, Implementation Management, Consulting, or related technology experience

Experience leading technology implementations across multiple countries, markets, or regions

Robust stakeholder management and client-facing communication skills

Experience working directly with franchisees, business partners, vendors, or external customers

Hands-on experience with UAT, testing, deployments, go-live support, and operational readiness

Vendor management and third-party coordination experience

Proven ability to manage multiple projects, priorities, and timelines simultaneously

Strong analytical, organizational, and problem-solving skills

Experience creating project plans, executive updates, status reports, risk logs, and implementation schedules

Proficiency with Microsoft Office, project management tools, reporting platforms, AI tools,



and collaboration platforms

Willingness to travel internationally

Retail, restaurant, hospitality, franchise, or multi-unit operations experience

Experience supporting new market or country launches

Technology assessment and vendor evaluation experience

Experience building governance, reporting, and implementation frameworks

Knowledge of technology ecosystems involving multiple vendors and operational partners

Additional language proficiency beyond English

Experience working with global technology enablement or international expansion programs

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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📌 Delivery/ Project Manager (Ontario)
🏢 Insight Global
📍 Ontario