Technical Support Analyst Location: London, Elgin, Middlesex and Oxford Counties The Thames Valley District School Board (TVDSB) is the fourth largest school board in Ontario and a major employer in one of Canada’s fastest growing regions.

Our inclusive and diverse board serves 84,000 students and employs nearly 14,000 staff across the City of London, Elgin, Middlesex and Oxford Counties, Chippewas of the Thames First Nation, Munsee-Delaware Nation and Oneida Nation of the Thames.

We offer competitive benefits including a pension program and comprehensive mental health and well-being support.

Best of all, every role at TVDSB directly supports the success of children and families in YOUR community .

Join TVDSB to build each student's tomorrow, every day! TECHNICAL SUPPORT ANALYST Working in a team atmosphere, and reporting to the Group Leader, the Technical Support Analyst will utilize the Help Desk system in providing remote and in office technical support while promoting as well as maintaining positive working relationships with all users.

The Technical Support Analyst will install, configure, monitor, support, troubleshoot and provide information and advice on technology software, hardware, peripherals and other technology areas, as required.

The Technical Support Analyst will be required to travel to a variety of locations with diagnostic tools and Board equipment. QUALIFICATIONS: The successful candidate will be a graduate of a recognized two year post-secondary program in computer technologies or equivalent.

Expertise is required in contemporary and legacy versions of Operating Systems including Microsoft Windows, Apple Mac OS, iOS,



and Chrome OS as well as software applications such as Microsoft Office Suite, various web browsers and anti-virus programs.

Working experience and knowledge with Microsoft SCCM, Power

Shell, Share

Point, Bit

Locker, G-Suite Management or other Mobile Device Management Console and Microsoft Active Directory will be considered an asset.

Access to reliable transportation is required as the Technical Support Analyst will need to travel to a variety of locations with diagnostic tools and Board Equipment.

The successful candidate must be able to understand and respond to the needs of diverse school communities.

Proof of these qualifications must be attached to the application. EXPERIENCE: The successful candidate will have minimum two years work related experience diagnosing problems, supporting computers, users, and computer networks. STARTING RATE OF PAY: $31.10 per hour HOURS OF WORK: 7 hours per day, 35 hours per week between 0800 - 1600 with a maximum 1-hour unpaid lunch APPLICATION DEADLINE: October 27, 2026 The recruitment process requires a criminal background check for work with vulnerable persons, medical screening tests and skills assessment.

In accordance with regulations, the criminal record background check will be an ongoing requirement TVDSB employees every five years of their employment.

If you were educated outside of Canada, you must have your certificates and/or diplomas or degrees assessed against Canadian education standards.

This will enable you to provide proof of Canadian equivalency when applying for a job.

The is a membership organization that offers fair and credible academic credential assessment services in Canada.

📌 Technical Support Analyst (London)
🏢 Thames Valley District School Board
📍 London