Engage with customers as a Personal Banking Associate at TD, focusing on financial guidance and exceptional service. Build relationships while assisting customers with banking solutions and digital education.

TD is seeking a customer-focused Personal Banking Associate for its branch office. In this role, you will guide customers to appropriate solutions for their banking needs. Essential skills include a knowledge of banking solutions, excellent communication, and the ability to support front-line staff effectively.

Key Responsibilities:
• Engage customers in financial advice and service transactions
• Direct customers to appropriate staff for solutions
• Educate clients on mobile and online banking




• Support transactions and resolve critical issues
• Recommend process improvements for enhanced experiences

Requirements:
• High School diploma and/or 1+ years of relevant experience
• IFC certification or equivalent (post-appointment within 6 months)
• Proficiency in MS Office and branch software
• Solid organizational and multitasking skills
• Excellent verbal and written communication skills

Bring your customer service expertise and banking knowledge to make an impact at TD.
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📌 Personal Banking Associate at TD (Quebec City)
🏢 Superprof
📍 Quebec City