Our client is looking for a Collections Analyst to join their IT software organization on a Contract basis in Vancouver, British Columbia.

This role combines hands-on credit evaluation with day-to-day collections support, making it ideal for someone who can assess customer risk while maintaining robust client communication.

The position begins with on-site training for the first one to two weeks before moving to a fully remote arrangement, and the initial term is expected to run for 3 to 4 months with the possibility of extension.

Responsibilities: • Review customer credit applications that require manual assessment and determine appropriate next steps beyond automated decision tools. • Analyze financial information, credit bureau data, trade references, and payment trends to assess the risk profile of new and existing business customers. • Authorize, adjust, or decline credit requests within established limits,



and recommend suitable payment terms when standard arrangements are not appropriate. • Examine requests involving unique billing or payment conditions and escalate higher-risk situations for further review when required. • Identify opportunities to strengthen credit review workflows and suggest practical improvements that support both business growth and risk control. • Share clear credit decisions and rationale with internal stakeholders, including sales, billing, and collections teams. • Provide collections support by following up with customers on overdue balances and helping to resolve outstanding account issues professionally. • Maintain accurate account documentation, track collection activity, and manage competing priorities effectively in a high-volume environment.

📌 Collections Analyst (Vancouver)
🏢 Robert Half
📍 Vancouver