Role Responsibilities Be the connection between technology and meaningful change in Child Intervention services across Alberta.

As a Child Intervention (CI) Program Specialist, you will help shape and improve the critical systems that front-line professionals rely on to support vulnerable children, youth, and families.

By transforming operational challenges into creative technology solutions, you will enhance system effectiveness, empower users, and contribute to better service delivery and outcomes across the province.

Reporting to the Manager, CI Program Support, this role provides technical and operational support for Child Intervention applications, collaborating with stakeholders to improve system functionality, resolve issues, test enhancements, and support effective system use across the province.

Key responsibilities include: Support system design and enhancements: Collaborate with program, policy, and IT teams to identify system gaps, translate business requirements into technical solutions, and assess impacts on existing applications, reporting, and service delivery.

Lead user acceptance testing (UAT):



Develop and execute test scripts, coordinate business testing, identify system defects, and provide recommendations to ensure enhancements meet operational needs before implementation.

Support system implementation and change management: Coordinate implementation activities, document system changes, update user resources, and provide training and technical support to ensure successful adoption across diverse user groups.

Drive continuous improvement and innovation: Analyze system usage, identify opportunities for improvement, explore new technologies, and recommend solutions that enhance functionality, efficiency, and user experience.

Support digital transformation and information management: Contribute to digital records and paperless initiatives, support integration of new technologies with existing systems, and develop documentation to advance Ministry information management priorities.

The is provided for further details on this position.

📌 CI Program Specialist (Edmonton)
🏢 Government of Alberta
📍 Edmonton