The successful candidate is responsible for performing clerical tasks and managing patient information supporting patient care activities on an outpatient basis for an evening and weekend access clinic in Ambulatory Care. The Unit Clerk acts as a central source of information relating to patient activities including patient admissions, Alberta Netcare information, booking appointments, use of connect care to schedule appointments and complete referral work, diagnostic tests and obtaining patient lists. This position requires considerable telephone communication with patients, physician's offices and other members of the health care team. Provides clerical support including payroll entry, filing, typing, maintaining supplies and referral management.

Description:
As a Unit Clerk, you will be responsible for the efficient flow of communication between health professionals, departments, patients and families while maintaining confidentiality of patient information. You will also be responsible for a variety of administrative tasks which may include reception, greeting and directing visitors, patients and health professionals, maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a range of administrative activities in support of the unit.

Union: AUPE GSS

Unit and Program: Outpatient Department/Ambulatory Care

Multi-Site: Not Applicable

FTE: 0.70

Posting End Date: 23-OCT-2026

Temporary Employee Class: Temp P/T Perks

Date Available: 30-NOV-2026

Temporary End Date: 30-MAY-2027

Length of Shift in weeks: 12

Shifts per cycle: 42

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Classification: Unit Clerk

Union: AUPE GSS

Unit and Program:



Outpatient Department/Ambulatory Care

Primary Location: Royal Alexandra Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.70

Posting End Date: 23-OCT-2026

Temporary Employee Class: Temp P/T Benefits

Date Available: 30-NOV-2026

Temporary End Date: 30-MAY-2027

Hours per Shift: 7.75

Length of Shift in weeks: 12

Shifts per cycle: 42

Shift Pattern: Evenings, weekends

Days Off: As Per Rotation

Minimum Salary: $28.49

Maximum Salary: $34.62

Vehicle Requirement: Not Applicable

Required Qualifications:
Completion of Grade 12 or equivalent.Completion of an accredited Unit Clerk Course or equivalent training program.

Additional Required Qualifications:
Completion of Grade 12 or equivalent. Completion of an accredited Unit Clerk Course or equivalent training program. Unit Clerk certificate (including practicum), medical terminology, computer office training, and current Health Care Provider (HCP) CPR certification through the Heart and Stroke Foundation of Canada. Minimum two years of recent experience in a clinical setting, preferably in an outpatient/ambulatory care clinic. Extensive experience using Connect Care, including scheduling and complex referral management, as well as proficiency with Alberta Netcare, Microsoft Windows, Microsoft Office, Microsoft Excel, and Microsoft Outlook. Strong knowledge of medical terminology, excellent written and verbal communication skills,



and the ability to work independently while contributing effectively within a multidisciplinary team. Proven ability to prioritize competing demands, adapt to changing workloads, solve problems, maintain patient confidentiality, and exercise sound judgment. Reliable, detail-oriented, and committed to incorporating the Royal Alexandra Hospital Way into daily practice. Physically able to push, pull, and assist patients in excess of 350 lbs. in wheelchairs, perform patient portering duties, and complete frequent bending, stooping, walking, and prolonged standing as required.

Preferred Qualifications:
Demonstrated customer service, conflict resolution, organizational, and interpersonal skills with a professional, courteous, and compassionate approach to caring for patients of diverse backgrounds.

Please note:
All postings close at 23:59 MT of the postingend date indicated.

Security Screening:
A satisfactory criminal record check and/or Vulnerable Sector Search is required prior to your first day of work. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with AHS.

Healthy Albertans. Healthy
Communities. Together.
We’re passionate about what we do. Our team of skilled and dedicated health care professionals, support staff, and physicians promote wellness and provide health care all across Alberta.

Everything we do at AHS reflects a patient and family centred approach; it’s about putting patients’ and families’ experiences, priorities and trust first.

We are an equal opportunity employer. AHS values the diversity of the people and communities we serve and is committed to attracting, engaging and developing a diverse and inclusive workforce.

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📌 Unit Clerk (Alberta)
🏢 Alberta Health Services
📍 Alberta