Position Title: Assistant Product Manager Line of business: Wealth Management, Global Asset Management Duration: 12 months (Possibility of Extension) Location: Downtown Toronto (Hybrid -1-2x per week in office, as well as additional days ad hoc) Role Mandate: This group is the Operations team of GAM Wealth Management.

The team provides end-to-end support for mutual funds, ETFs, segregated funds, high network wealth products, and savings products for internal and external stakeholders.

They deliver operational processes and provide after-sales support to the personal wealth and asset management businesses and stakeholders.

Areas of operational expertise include Broker/Dealer and Private Bank support, Asset Management, Investment Funds, and Life Insurance.

Team Structure: The team will be about 50/50 collaborative vs independent work.

There are 7 people on the team.

Role Responsibilities: • Being the face of product management • Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. • Communicates with internal business partners and external customers in response to standard and non-standard inquiries. • Monitors and tracks performance, and addresses any issues • Breaks down strategic problems, and analyses data and information to provide insights and recommendation. • Gathers and formats data into regular and ad-hoc reports, and dashboards. • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. • Executes work to deliver timely, accurate, and productive service • Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager. • May function as a problem-solving resource for various internal stakeholders. • Provides input and analysis into the continuous improvement of business processes and procedures and participates in the planning, testing, and implementation of projects and new / revised products,



services, or processes. • Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls. • Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests. • Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet all Service Level Agreements (SLAs). • Checks and reconciles information and documentation critical for global markets to ensure accuracy and completeness. • Analyzes data and information to provide insights and recommendations. • Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required. • Communicates and collaborates with internal and external stakeholders to deliver on business objectives. • Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations. • Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational integrity. • Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes. • Supports the development of tools and delivery of training focused on delivering business results. • Mapping out cross-team process flow Must Have Skills: • Previous experience working in a high-volume, fast paced einvironment • At least 2 years of in-office experience • Post-secondary education (any field) • High attention to detail, especially on repetitive items • Ability to prioritize based on urgency • Organization Skills • Willingness to learn and collaborate • Discipline and willingness to follow through • Trustworthiness • Taking initiative • Self motivated Nice to Have Skills: • Fast Learner • Cross-team experience Interviews: One round with HM and a current product manager, 45 min.

📌 Jr. Product Manager - Wealth Management - 88891 (Toronto)
🏢 S.i. Systems
📍 Toronto