Part-time / Full-time; Various shifts available / week or weekend / from 8 a.m. to 9 p.m.
In honour of Florence Nightingale
Florence Nightingale (1820–1910), known as "the lady with the lamp," was a British nurse, social reformer and statistician, best known as the founder of modern nursing — her courage, boldness and professionalism inspired us to name our organization after her.
Why work with Flowrence? Join a dynamic and innovative team!
Work that makes a difference in people's lives every day
Work-life balance
What makes you a good candidate? Solid foundation in customer care
Deep understanding of the unique dynamics within healthcare
A proven track record in managing patient interactions, appointment scheduling, and handling inquiries with empathy and efficiency
Attention to detail, strong organizational skills, and commitment to delivering exceptional service
What's in it for you? You will play a crucial role in shaping the patient experience, fostering a positive and supportive environment
You'll be part of a collaborative and innovative team dedicated to enhancing patient satisfaction
Ample room for career development
Responsibilities Handling emails,



phone calls
Data entry into our various cloud-based platforms: appointment scheduling system and electronic medical record system
Responding to client inquiries
Preparing quotes for blood testing and communicating with clients regarding quotes
Present online (on Teams/Slack) to meet various team and client needs during clinic hours
Qualifications: Our patients are clients - as our services are private, patients choose us because our services stand out, so you will help us stand out by:
Fluency in French and English, oral and written
Strong technical skills in the use of cloud-based platforms (with regards to data entry)
Excellent organizational skills with the ability to multi-task in a fast-paced setting
Ensure the delivery of quality and quantity of service
Positive attitude and ability to work well with others
Thorough and detail oriented
Experience with electronic medical records (EMR) technology (an asset)
Experience in customer service in a medical environment (private sector an asset)

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📌 Clinical Operations Assistant (Quebec City)
🏢 Flowrence
📍 Quebec City