Elevate customer engagement as a Customer Success Manager at CDW. This role emphasizes driving adoption of cloud solutions while ensuring customer satisfaction and solution value.

As a Customer Success Manager, you will collaborate with sales, solutions, and services teams to develop customer success strategies. Your expertise in Hyperscale Cloud Services will guide clients toward achieving their goals and maximizing the value of CDW's offerings. Solid customer management and consultancy skills are essential for building trust and fostering long-term relationships.

Key Responsibilities:
• Establish strategic advisor relationships with customers
• Drive adoption of cloud services through targeted programs




• Collaborate with clients to set goals and measure outcomes
• Escalate critical customer issues and act as their voice
• Partner with Sales to enhance existing customer revenue

Requirements:
• Bachelor’s Degree or equivalent experience
• Minimum of two years in technical pre-sales or architecting
• Experience in Customer Success with cloud solutions
• Proven communication and analytical skills
• Ability to thrive in a multi-tasking environment

Contribute to customer satisfaction and solution adoption in your role at CDW!
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📌 CDW Customer Success Manager Role (Ontario)
🏢 CDW
📍 Ontario