Casual Administrative Assistant - Head Office
Vancouver, BC Head Office Casual Oct 16, 2026 Hourly: $20

Position: Casual Administrative Assistant – Head Office

Reports to: Executive Assistant & Manager-Admin

Hours: Casual / On-Call. Shifts offered as needed, typically when the regular admin is on leave

Purpose: The Casual Administrative Assistant provides on-site administrative and reception coverage at Head Office during the absence of the regular H.O. Admin Assistant. This role helps ensure the smooth day-to-day operation of the office by welcoming visitors, managing incoming calls and communications, receiving deliveries, and attending routine administrative tasks. The position provides continuity of front-office support and ensures that visitors, staff and other stakeholders continue to receive timely and professional assistance.

Key Responsibilities

Reception & visitors: Greet and sign in visitors, contractors, volunteers and board members at the door. Let the right staff members know they’ve arrived and keep the frontoffice area tidy and welcoming.

Phones: Answer the main line and the Business Connect app, direct calls to the right person, take clear messages and follow up so nothing slips through. Monitor and respond to voicemail messages.

Email Communication: Manage the admin email inbox and general information, e-mail and respond to queries as needed, forward communications to appropriatestaff.

Mail & courier deliveries: Collect and sort the daily mail, sign-incourier deliveries and parcels, and get items to the right staff. Flag anything urgent, registered, or time-sensitive.

Emergency coverage: Be the on-site contact forbuilding issue, an urgent call, a safety concern or a site emergency (Follow the Head Office emergency procedures and escalat to the supervisor or appropriate staff right away).

Doors & Security: Unlock/lock up as needed, manage door access for visitors, and make sure the office is secure at the end of a business day.





Day-to-day office tasks, based on need: Light filing, printing or scanning, restocking supplies, setting up the meeting room, keeping records, stationaryup keepthe shared office space neat.

Post office or bank runs: Occasionally drop off or pick up registered letters, cheques or supplies if needed.

Handover notes: Leave adetailednote for the regular admin at the end of each shift (who called, what arrived, anything outstanding).

Interim Coverage: For extended coverage of one week or more, ensure you obtain all necessary information from the H.O. Admin before their leave, including details of any office supplies, kitchen products, and other items that need to be replenished or restocked at the head office.

Other Duties: Other reasonable duties as assigned by the Senior Leadership Team, your supervisor or the full-time H.O. Admin while on shift.

What We’re Looking For

Knowledge of MSTools:MS Word, basicExcel, PowerPoint etc.

Warm, professional and calm – comfortable being the first impression of the organization.Strong communication skills in English.

Flexible and dependable. Available for short-notice work shifts andare punctual.

Confident on the phone (a multi-line phone system) and with everyday office tools like email, basic knowledge in Microsoft Office tools like Excel,PowerPoint etc.

Good judgment under pressure – you know when to handle something and when to elevate it.

Discreet with confidential information about staff and the organization.

Previous reception, front desk or administrative experience is an asset.

Align with the mission, vision and values of More Than A Roof Group.

A transparent criminal record check

Having your own car is a nice-to-have, not a requirement.

Working Arrangements

Location: Head Office, in-person role.

Hours: Typically a regular weekday office day. 8 hours work shift

Flexibility to work on short notice. Shifts may be offered on short notice, often the evening before.

Paid for hours worked. Timesheet should be submitted.

#J-18808-Ljbffr

📌 Casual Administrative Assistant - Head Office (British Columbia)
🏢 Rise People
📍 British Columbia