## Appointment Center SpecialistApply: Calgary, AB: Full time: Posted Today: JR112289**Ready to build your future?** We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a **Top Workplace,** we're looking for top talent to fuel our **mission: to protect, repair, and improve our customers’ greatest asset – their home.****But what makes us a great place to work?** Here, you'll find real career growth, comprehensive and affordable advantages, a culture that values hard work and innovation, and **company ownership equity.** Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.Join us and lay the foundation for your success. **Apply today!**The Appointment Center Specialist is responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for recent services, and sell service memberships to our customers.**Duties and Responsibilities*** Answer inbound calls and make warm outbound calls. All calls are warm,



no cold calling!* Must be positive and motivated with excellent communications skills* Ability to adapt quickly to changes in work strategy* Maintain customer information* Performs other duties as assigned.* It is an essential function of this job that the employee regularly and reliably reports to work on time each working day**Qualifications*** Good phone skills and a competitive nature* Must be comfortable using computers* 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment**What We Provide*** Competitive Pay* Employee Company Ownership Opportunities* Industry Leading Training Programs* Leadership Development and Growth opportunities Tracks* Comprehensive and Affordable Benefits Package* Top Workplace with Award Winning Culture**Working Conditions*** This role will sit onsite in our Calgary office.* Base pay is $20/hr. plus uncapped commission.* Hours of Work: Full-time, 40 hours per week. Schedules may include weekdays and weekends and will be assigned based on operational needs. Flexibility to work varying shifts, including evenings and weekends, is required.**Physical Requirements**Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks. Entering text or data using a keyboard.**What We Provide*** Competitive Pay* Employee Company Ownership Opportunities* Industry Leading Training Programs* Leadership Development and Career Growth Tracks* Comprehensive and Affordable Benefits Package* Top Workplace with Award Winning Culture
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📌 Appointment Center Specialist (Alberta)
🏢 Groundworks
📍 Alberta