Elevate customer satisfaction as a Retail Store Supervisor at Tim Hortons. Lead a agile team while ensuring exceptional service and operational efficiency in this full-time role.

In this supervisory position, you’ll be responsible for overseeing crew activities during your shift while ensuring compliance with Tim Hortons standards. Utilize strong leadership skills to address customer needs, resolve complaints, and foster a supportive environment for employees. Experience a blend of hands-on operations and team leadership in a fast-paced restaurant setting.

Key Responsibilities:
• Supervise crew activities to maximize guest satisfaction
• Resolve customer complaints promptly and effectively




• Maintain cleanliness and stock throughout the store
• Provide ongoing direction to employees as needed
• Conduct regular store walk-thrus for quality assurance

Requirements:
• 6 months of restaurant experience required
• Previous supervisory experience is an asset
• Strong communication and interpersonal skills
• Current food safety training certification preferred
• Ability to lift up to 30 pounds consistently

Lead a team focused on customer service and operational excellence at Tim Hortons.
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📌 Retail Store Supervisor at Tim Hortons (British Columbia)
🏢 Canada Post
📍 British Columbia