Join McKesson as a Senior Associate, focusing on building AI-driven digital agents. This role involves designing and optimizing conversational AI solutions for diverse channels.

In this position, you will contribute to healthcare innovation through AI-powered agents. You will collaborate with platform engineers and business teams to enhance customer experiences across voice, chat, and email. Design, build, and continuously improve conversational AI agents within the Sierra Agent OS ecosystem.

Key Responsibilities:
• Design and optimize AI agents in Sierra Agent OS
• Build reusable models for various business use cases
• Analyze conversation data to enhance accuracy
• Collaborate on testing and deployment of AI solutions
• Maintain documentation and support runbooks

Requirements:
• 2+ years in AI agent development or software engineering
• Bachelor’s degree in Computer Science or related field
• Hands-on experience with conversational AI or NLU
• Familiarity with APIs and software development best practices
• Solid analytical and communication skills

Bring your expertise in AI and development to McKesson, transforming patient care interactions.
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📌 Senior Digital Agent Developer at McKesson (Ontario)
🏢 McKesson
📍 Ontario