Join Affinity as a Member Advisor, delivering exceptional service through innovative technology in our Contact Centre. Provide financial advice and support to enhance member experiences.

In this engaging role, you'll be the frontline voice of Affinity, assisting members through various digital means like phone and web chat. Your focus will be on providing personalized financial advice while ensuring smooth transaction processing. By resolving banking issues and offering cutting-edge digital solutions, you help elevate our member services.

Key Responsibilities:
• Support members via phone, web chat, and live video
• Offer personalized financial advice for member needs
• Complete banking transactions with outstanding service
• Resolve member banking issues efficiently
• Promote digital banking tools for member convenience

Requirements:
• Post-secondary diploma or degree in relevant field
• Solid member-centric financial guidance experience
• Familiarity with diverse digital channels and devices
• Intermediate knowledge of Affinity's offerings

Bring your passion for service and technology to Affinity, enhancing our member's banking experience!
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📌 Affinity Member Advisor Position (Saskatchewan)
🏢 Colonial Group
📍 Saskatchewan