Lead the front desk team at Andaz Ottawa as a Front Office Supervisor, engaged in delivering exceptional guest experiences. Your leadership will influence front office operations and team success.

In this pivotal role, you will provide direct support to the Front Office Manager, overseeing daily operations of Guest Relations, Valet, and Night Audit teams. You'll nurture a compassionate workplace for guests and staff alike, upholding Hyatt and Andaz values. Your understanding of front office operations will empower you to handle issues effectively and provide leadership during shifts.

Key Responsibilities:
• Lead and motivate front desk staff for daily operations
• Monitor team performance and set high-service standards




• Train and develop staff to enhance guest service skills
• Manage guest inquiries and operational tasks effectively
• Conduct inventory and supply management as delegated

Requirements:
• Extensive experience in Front Office operations
• Proficiency in Opera and Hyatt systems preferred
• Strong organizational and interpersonal skills
• Effective in fast-paced environments and adaptable
• Valid work authorization for Canada

This role harnesses your leadership and operational skills to ensure a seamless guest experience at Andaz Ottawa.
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📌 Front Office Supervisor at Andaz Ottawa (Quebec City)
🏢 Hyatt Hotels
📍 Quebec City