Overview

Languages

English

Education

- Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

- Hotel, motel, resort

Responsibilities

Tasks

- Investigate complaints and claims
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service

Benefits

Health benefits

- Health care plan
- Paramedical services coverage

Financial advantages

- Group insurance benefits

📌 front desk agent (Enfield)
🏢 Hilton Garden Inn Halifax Airport This link will open in a new window
📍 Enfield