Help our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here is a brief overview of the tasks and responsibilities that will fall to you:*** Participate in the preparation, organization and facilitation of discovery workshops related to the Service Now Strategic Portfolio Management platform; * Support project managers in the adoption and use of the processes supported by the solution; * Collect, analyze and document business needs and functional requirements; * Advise teams on best practices in portfolio management, project management, and request management; * Ensure the alignment between business processes and the functionalities offered by the platform; * Translate user needs into explicit functional specifications for delivery teams; * Participate in the validation of configurations and the realization of user tests; * Contribute to training, change management and knowledge

📌 Senior Service Now Spm Advisor (Montreal)
🏢 COFOMO
📍 Montreal