About The RoleYou'll help ensure channel partners receive accurate and timely support for their co-operative advertising and market development fund claims. By processing claims and pre-approvals with precision, you'll contribute to high-quality customer experiences.No prior experience is required and experience of managing claims and policies is highly beneficial.This is an existing vacancy.What You'll DoClaim ProcessingReview and process co-op advertising claims and pre-approvalsCalculate claim values using client procedures and compliance guidelinesScan and upload pre-approval and claim documentation as neededReview different types of advertising for complianceCustomer SupportHandle written and verbal communication professionally and promptlyMaintain high-quality standards and meet individual KPIsBe proactive in problem solving and apply policies consistentlyProgramme ExpertiseDevelop deep knowledge of co-op advertising policies, procedures and programmesApply policies and procedures accurately and consistentlyEnter claims into the platform accuratelyIn addition to base salary we offer bonus,



stock options plus a wide range of benefits.About 360insights360insights orchestrates how brands engage and grow their complex partner ecosystems. Our unified platform brings together streamlined experiences, incentives, and services so brands can coordinate go-to-market efforts with clarity, consistency, and control. Built for organizations with indirect channels and complex global incentive programs, we are trusted by leading brands worldwide.We believe in “Experiences that create growth. Growth that creates experiences.” Through learning and development programs and mentorship, we provide the support, tools, and opportunities you need to grow and succeed as an Insighter.We welcome talent from all backgrounds and are committed to equal prospect regardless of race, religion, ethnicity, age, disability, sexual orientation, or gender identity. Accommodations are available throughout the hiring process upon request. Learn more about our DEIB vision on our website.The Pay Range For This Role Is41,000 - 51,000 CAD per year (Whitby, Canada)#J-18808-Ljbffr

📌 Bilingual Customer Service Representative, Travel Insurance (Winnipeg)
🏢 360insights
📍 Winnipeg