Egg Farmers of Canada (EFC) is seeking an experienced IT qualified to join the Corporate Services team in a fast-paced, challenging, and exciting work environment. Reporting to the Chief Administration Officer (CAO), the IT Supervisor will be responsible for leading EFC’s technology function.EFC’s infrastructure and routine technical support are primarily delivered through managed service providers. The Supervisor ensures that those services are governed, aligned with business priorities and held to clear performance and risk expectations.Duties and Responsibilities:Develop and execute the integrated technology strategy, roadmap and operating planLead technology portfolio prioritization, governance and reportingProvide recommendations to the CAO on technology investment, service models, architecture, sourcing and risksCoordinate modernization initiatives across enterprise applications, data platforms, integrations and legacy-system renewalInformation, data and application governanceEstablish and maintain governance for enterprise information, data, applications and technologyOversee business application lifecycle management of enterprise applications and data platformsEnsure business requirements, testing, release readiness, adoption, support hand-offs and ownership are defined for material changesChampion data quality, common definitions, access controls, retention, metadata, documentation and responsible information sharingCybersecurity, privacy, risk and continuityLead cybersecurity governance and ensure risks, controls, incidents, vulnerabilities and remediation are actively tracked and escalatedOversee technology policies, standards, compliance and audit readinessLead governance and escalation for major technology and security incidentsOversee technology aspects of business continuity, disaster recovery, backup, recovery testing and critical-service resilienceVendor, contract and financial managementAct as EFC's accountable owner for managed service providers and strategic technology vendorsPlan and monitor the IT budget, contracts, licensing, renewals, procurement and forecastsLead or support technology sourcing, procurement,



administration and contract negotiationsEnsure internal accountability and expertise, using outsourced services to strengthen the IT team’s complement internal capability and do not leave accountability, institutional knowledge or decision rights with vendorsOperations and service managementOversee service management, including incidents, changes, access, assets, configuration, and onboarding and offboardingMonitor service performance and drive continuous improvementMaintain technology documentation, inventories, and operational proceduresPeople leadership and stakeholder partnershipLead, coach and support IT staffProvide day-to-day direction to the IT staff, contractors and students, including maintaining time off requests and administering performance reviewsPartner with business-unit leaders to align technology solutions with organizational needsCommunicate technology decisions, risks, and priorities to stakeholdersQualifications and Skills:Practical knowledge of technology governance, cybersecurity risk, privacy, data management, business continuity and audit controlsUnderstanding of enterprise applications, cloud services, data platforms, analytics, integration, identity and access management, endpoint and network services, backup and recovery, and security operationsFamiliarity with Microsoft 365, Share Point, Salesforce, cloud ERP, Snowflake, Tableau or comparable enterprise technologiesUnderstanding of service-management, project-delivery and technology-control frameworksKnowledge of vendor management, service levels, contracts, procurement, licensing, budgeting and technology forecastsStrong relationship-building, communication facilitation and presentation skillsStrong judgment, prioritization,



decision-making and problem-solving skillsAbility to lead change, technology implementations, process improvements and cross-functional projectsAbility to develop strategies, roadmaps, business cases, budgets, risk assessments, policies, executive updates and decision recordsEducation and Experience:College diploma or university degree in information systems, computer science, business administration, business analysis, or a related field, or an equivalent combination of education and experience7+ years of progressive experience in information management, technology management, enterprise applications, data, cybersecurity, service delivery or a closely related fieldDemonstrated experience leading staff and vendors and coordinating complex initiatives involving multiple business units and external partnersExperience with technology strategy, budgets, contracts, risk, incidents, policies, application or data modernization and outsourced service deliveryWorking Conditions:Frequent interaction with staff and external stakeholdersAccess to sensitive information, requiring discretion and confidentialityProlonged periods of sitting, use of a computer and close attention to detailAbility to lift 25 lbsAfter hours availability may be required during service interruptionsAbout EFC:Now in its sixth decade as one of Canada’s leading agriculture organizations, EFC manages the national egg supply and promotes egg consumption while representing the interests of 1,290 regulated egg farmers and farm families from coast to coast. The organization has been recognized as one of the National Capital Region’s Top employers for thirteen consecutive years. EFC holds the title of one of Canada’s Most Admired Corporate Cultures by Waterstone Human Capital and is part of Canada’s Most Admired Corporate Cultures Hall of Fame. Visit eggfarmers.Ca for more information.EFC welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.#J-18808-Ljbffr

📌 Information Technology (It) Supervisor (Quebec City)
🏢 AXIATA DIGITAL ADVERTISING SDN BHD
📍 Quebec City