What You Will Do:

The Routing & Scheduling Planner is responsible for developing, optimizing, and managing daily fuel delivery routes and schedules to ensure protected, efficient, and on-time service to customers. This role balances customer requirements, driver availability, equipment capacity, regulatory compliance, and operational costs to maximize productivity and service excellence.

The Routing & Scheduling Planner works closely with Drivers, Dispatch, Customer Service, Sales, and Operations teams to proactively address delivery challenges and maintain service commitments.

Route Planning & Optimization

- Develop and maintain daily and weekly delivery schedules for fuel delivery operations.
- Optimize routes to maximize asset utilization, increase delivery efficiency, and minimize transportation costs.
- Balance customer service requirements with operational constraints such as driver hours, equipment availability, and geographic coverage.
- Monitor route performance and make real-time adjustments as required.

Scheduling & Dispatch Support

- Coordinate delivery schedules with drivers and dispatch teams.
- Assign work based on customer priorities, driver qualifications, equipment capabilities, and regulatory requirements.
- Manage urgent and same-day delivery requests while minimizing service disruptions.
- Ensure adequate coverage for peak demand periods, weather-related events, and operational contingencies.

Operational Coordination

- Collaborate with Customer Service, Sales, Operations, and Drivers to ensure customer delivery requirements are met.
- Communicate schedule changes and service impacts to internal stakeholders.
- Support onboarding of new customer locations by incorporating them into routing plans.




- Assist in managing service recovery actions when delays or disruptions occur.

Performance Monitoring & Reporting

- Monitor key performance indicators (KPIs), including On-time delivery performance, Route efficiency, Capacity utilization, Delivery volumes, Driver productivity, Customer service metrics
- Analyze trends and recommend process improvements.
- Prepare operational reports and provide scheduling insights to management.

Compliance & Safety

- Ensure scheduling activities comply with transportation regulations, hours-of-service requirements, and company policies.
- Promote safe operating practices through effective route planning.
- Support emergency response planning and fuel supply continuity efforts when required.
- Maintain accurate routing and scheduling records.

Continuous Improvement

- Identify opportunities to improve routing efficiency and reduce operating costs.
- Participate in operational improvement initiatives and technology implementations.
- Support enhancements to routing software, dispatch systems, and operational processes.

Qualifications

Education

- Diploma or degree in Logistics, Supply Chain Management, Transportation, Business Administration, or a related field preferred.
- Equivalent combination of education and operational experience will be considered.

Experience

- 2-5 years of experience in transportation planning, dispatching, logistics coordination, or route scheduling with the BC Lower Mainland
- Experience within fuel distribution, petroleum transportation, logistics, or fleet operations is considered an asset.
- Experience using route optimization, transportation management, or dispatch software.

Working Hours

- Monday to Friday 9AM to 5PM with the possibility of transitioning to a rotational schedule in the future.

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📌 Logistics Routing & Scheduling Planner (Surrey)
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