Ensure execution of the Customer Experience and provides resolution for all customer concerns.Meets established service levels agreements for in-store services and order fulfillment.Provide excepti...

CA$50,000.00 yearly

Full-time

Royal LePage is committed to helping you launch your real estate career by providing the industry-leading training, lead generation and technology you need to accelerate your growth.With a culture ...

CA$53,900.00-CA$70,900.00 yearly

Full-time

Ensure execution of the Customer Experience and provides resolution for all customer concerns.Meets established service levels agreements for in-store services and order fulfillment.Provide excepti...

- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Meets established service levels agreements for in-store services and order fulfillment.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.

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The 10 cities near Stratford, ON that have the most job openings are:

- Mississauga
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Operations





- Demonstrates and follows up on execution of visual compliance standards, store maintenance and pricing standards.
- Leads the implementation and execution of standard operating procedures (SOPs)
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S; policies and procedures.
- Ensures processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
- Creates efficient store weekly scheduling for both sales and support functions.

Training

- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Huddles, one on ones, and performance management coaching programs.
- Create development plans and conducts annual appraisals for management team and direct reports.
- Develops and leads recruiting and hiring strategy for store, maintains a complete team.

Leadership

- Acts as a brand ambassador, promoting our stores, brands, and people internally and externally.




- Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain SportChek performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering)

What you bring

- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
- Results driven with the ability to build and manage a daily, weekly game plans for the department and store.
- Exceptional communication and organizational skills.
- Superior training and mentoring skills.
- 3-5 years retail management experience required.
- High energy, enthusiasm, and a drive to succeed.
- Basic computer skills required.

We're always looking for excellent talent! In addition to competitive pay, we offer:

- Comprehensive benefits and retirement programs
- Performance incentives
- Other perks to support your well-being
- Career growth opportunities and product discounts

Our typical hiring range is between $53,900 and $70,900. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

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This posting represents an existing vacancy within our organization.

Accommodements

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📌 Directeur général du magasin I (Stratford)
🏢 Canadian Tire Corporation
📍 Stratford