About the Role:
We’re looking for someone who takes pride in keeping the day running smoothly and the customers happy.
Aire One West Heating & Cooling is seeking a reliable and experienced Service Coordinator to support our service team. If you know the ins and outs of HVAC service work and enjoy keeping things organized, this is a great opportunity to put your experience to valuable use.
What You’ll Do:
- Schedule and dispatch daily service calls for technicians across Hamilton and surrounding areas
- Plan routes to keep travel time efficient and the day running on schedule
- Order and track parts needed for service jobs, including arranging pickups and return visits
- Communicate with customers to confirm appointments, provide updates, and ensure a positive experience
- Review daily call bookings to make sure they’re properly scheduled and prioritized
- Coordinate with technicians throughout the day to ensure smooth follow-ups and job completion
- Keep the service department organized, professional, and responsive
What We’re Looking For:
- Must have 5+ years of experience in HVAC dispatching or service coordination
- Strong understanding of HVAC service operations and terminology
- Excellent communication and multitasking skills
- Organized, dependable, and calm under pressure
- Professional approach with a focus on customer satisfaction
Hours:
- Monday to Friday, 8:00 AM – 5:00 PM
- 1-hour lunch break
If this sounds like the right fit, we’d love to hear from you!
Pay: $26.00 per hour
Benefits:
- On-site parking
Experience:
- HVAC: 5 years (required)
Work Location: In person
📌 HVAC Service Coordinator (Canada)
🏢 Aire One West Heatingoling
📍 Canada
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