Resident Caretaker/Manager

Job Overview

We are seeking a proactive Resident Caretaker/Manager to oversee the daily operations of our Highrise apartment building located in West Vancouver.

This building has 50 units, 12 floors and no pets. The Resident Caretaker/Manager will serve as the primary point of contact for residents, staff, vendors and contractors, ensuring high operational standards, prompt service, and building upkeep. If you thrive in an organized, hands-on setting and possess strong interpersonal skills, this opportunity is ideal for you!

Responsibilities

Rental Activities

- Responds promptly to rental inquiries and conducts suite showings for prospective tenants.
- Coordinates the tenant application process, including ID verification, reference checks, and credit screening.
- Initiates tenancy agreements, handles renewals, and manages move-in/move-out processes in compliance with building policies.
- Collects and deposits security deposits into the designated account in accordance with building policies.

Building Operations

- Coordinates and supervises vendors/contractors, ensuring quality completion of repairs and maintaining accurate service logs.
- Conducts daily walkthroughs of common areas, corridors, and grounds; performs light cleaning to keep the property well-maintained.
- Regularly inspects building systems, common area lighting, and mechanical rooms to ensure safety standards are met and notifies owners of major repair needs.




- Monitors and stocks common amenity supplies and ensures driveways and grounds remain clear of debris.
- Responds promptly to urgent after-hours maintenance requests/issues (i.e. elevator and parkade doors) and dispatches contractors when necessary.

Tenant Management

- Serves as the main point of contact for residents, resolving inquiries and concerns with professionalism and courtesy.
- Upholds building rules and regulations in accordance with the Residential Tenancy Act (RTA).
- Maintains organized tenant files, invoices, warranty information, conducts basic data entry, scans documents, and keeps accurate operational records.

Qualifications

- Must be able to live on-site in provided accommodation.
- Minimum 2–3 years of related experience in building management and/or residential property operations.
- Working knowledge of the BC Residential Tenancy Act (RTA) and building operations.
- Basic computer proficiency (email, data entry, digital record-keeping).
- Valid driver’s license and access to a vehicle.
- Excellent verbal and written English communication skills; professional phone etiquette and conflict resolution abilities.
- Physically capable of carrying out all necessary duties, including lifting, pushing, pulling, or carrying up to 25–50 lbs when required.
- Legally eligible to work in Canada with valid documentation.

Pay: Commensurate with experience

Benefits

- Discounted on-site housing/rent benefit
- Extended Health & Dental care
- Disability insurance
- Life insurance
- On-site parking

Work Location: In person

📌 Resident Caretaker/Manager (West Vancouver)
🏢 Confidential Holding
📍 West Vancouver