Job Summary To provide a warm, professional and welcoming reception for visitors and callers while delivering accounting, human resources and administrative support to the Management Team and Program Supervisors. This position supports the efficient daily operations of the organization through accurate recordkeeping, financial processing, staff documentation and communication with families, employees and community partners.

Key Responsibilities

Accounting & Financial Support

- Process family payments, issue receipts, prepare deposits and post transactions, accounts receivable and accounts payable in Sage.
- Prepare family invoices, set up pre-authorized debit payments and respond to billing inquiries.
- Prepare monthly CUPE invoices and assist with payroll processing as required.
- Maintain accurate financial records, registrations and related documentation.
- Process accounting correspondence, payments and outgoing mail.

Human Resources Support

- Maintain HR tracking spreadsheets and ensure personnel files and employee records are accurate and up to date.
- Coordinate new employee onboarding, including employment packages, required documentation and reference checks.
- Track outstanding staff documentation and communicate requirements and deadlines to Program Supervisors.
- Forward required documentation to CUPE and maintain an updated list of available relief staff.

Administrative & Reception Support

- Respond to telephone and email inquiries from families, staff and the public, directing questions to the appropriate person.
- Coordinate program registrations, distribute registration information and ensure completed forms reach the appropriate departments and Supervisors.
- Provide administrative and technical support to management and child care programs.
- Prepare, revise and distribute newsletters, brochures, handbooks, meeting materials and Board of Directors documentation.
- Assist with maintaining the organization’s website and Facebook page, responding to inquiries or directing them appropriately.

Teamwork, Communication & Workplace Safety





- Promote a positive, professional and welcoming work environment and represent the organization positively within the community.
- Maintain confidentiality of all family, employee and organizational information.
- Follow organizational policies, procedures and applicable health and safety legislation, reporting hazards as required.
- Participate in Joint Health and Safety Committee activities as requested by Management.
- Maintain an organized, tidy and professional reception and administrative office environment.
- Perform other related duties as assigned.

Qualifications & Requirements

- Ontario Secondary School Diploma, plus two years of post-secondary education and/or two years of experience in office administration.
- Strong computer skills, including Microsoft Office, Excel, internet applications and keyboarding; experience with Sage is essential.
- Excellent organizational, time management, communication and interpersonal skills.
- Qualified telephone manner and the ability to manage competing priorities in a busy office environment.
- Ability to work independently and collaboratively as part of a team.
- Knowledge of early childhood education and applicable regulatory requirements is an asset.
- Experience working with a volunteer Board of Directors and in a unionized workplace is an asset.
- A professional philosophy compatible with Muskoka Family Focus & Children’s Place.
- Satisfactory Vulnerable Sector Check and Medical Assessment, including required immunization and documentation, upon hiring and as required by organizational policies.

Additional Duties: Responsibilities may be adjusted, and other related duties assigned, to meet the changing needs of the organization. A FULL IS AVAILABLE UPON REQUEST.

Please forward a letter expressing your interest and outlining your qualifications for this position to:

Sarah MacKay, Managing Director [email protected]

Submissions are to be received by noon on Friday October 23, 2026

Pay: $26.72-$29.26 per hour

Expected hours: 28.0 – 35.0 per week

Benefits

- Dental care
- On-site parking

Work Location: In person

📌 Accounting And Administrative Support (Bracebridge)
🏢 Muskoka Family Focus and Children's Place
📍 Bracebridge