We are seeking an experienced
Application Support Lead to oversee the operational stability, maintenance, and continuous improvement of the
RightAngle and ZEMA platforms
. The ideal candidate will have solid application support leadership experience, excellent troubleshooting skills, and knowledge of energy trading, risk management, and market data management applications.
Key Responsibilities
- Lead Level 2 (L2) and Level 3 (L3) application support teams.
- Manage production incidents, problem resolution, and root-cause analysis.
- Ensure the stability, availability, and performance of RightAngle and ZEMA platforms.
- Coordinate with business stakeholders, vendors, and technical teams to resolve application issues.
- Drive continuous improvement initiatives to enhance system reliability and reduce recurring incidents.
- Support business-critical energy trading, risk management, and market data operations.
Required Skills
- Hands-on experience with
RightAngle and ZEMA platforms.
- Strong experience in L2/L3 application support and production support.
- Expertise in incident management, problem management, and troubleshooting.
- Knowledge of energy trading, commodity trading, and risk management applications.
- Excellent team leadership, communication, and stakeholder management skills.
📌 Application Support Lead (Canada)
🏢 Aptino
📍 Canada