IT & InfrastructureOnsiteFull-timeID: REQ-43647

N2P Systems

Vancouver, BC, Canada 10+ years $120K - $130K CAD Posted 1 month ago

Role Overview

Lead the technical administration, security operations, governance, and operational support of Atlassian Guard and Atlassian Cloud capabilities for BC Hydro. The role combines hands-on platform administration with identity and access governance, data security, audit monitoring, security operations coordination, enterprise integrations, and ITIL-based service management.

Key Responsibilities

- Lead day-to-day technical delivery and operational support for Atlassian Guard and related Atlassian Cloud security capabilities.
- Administer organization-level security policies covering authentication, external users, API token governance, data security, audit logging, and security monitoring.
- Configure and maintain identity and access controls including SSO, user provisioning, managed accounts, groups, authentication policies, and external collaborator controls.
- Support data security controls across Jira, Confluence, and other Atlassian Cloud applications, including classification, public sharing, export restrictions, and third-party application governance.
- Monitor audit logs, administrative activity, user behavior, alerts, and security events, coordinating investigation and remediation with security and platform teams.
- Coordinate integrations with enterprise identity providers, SIEM/SOC tooling, ITSM platforms, monitoring solutions, APIs, webhooks, and reporting platforms.
- Lead incident, service request, problem, change, and release activities related to Atlassian Guard and security controls.
- Produce and maintain technical designs, SOPs, runbooks, governance documentation, RCA records, audit evidence, release notes, and knowledge articles.
- Guide administrators, developers, and support teams on Atlassian Cloud security, governance, access reviews, and escalation practices.

Required Skills & Qualifications





- 10–15 years of IT experience with strong experience in Atlassian Cloud administration, security operations, identity governance, or SaaS application security support.
- Strong hands-on experience with Atlassian Guard, Atlassian Administration, Jira, Confluence, and organization-level Atlassian Cloud administration.
- Practical understanding of enterprise identity and access management, including authentication, provisioning, managed accounts, groups, and external-user governance.
- Experience with audit monitoring, access reviews, user lifecycle management, API token governance, and administration reporting.
- Ability to work directly with customer stakeholders, security teams, service owners, Atlassian administrators, technical leads, and support organizations.
- Experience operating within ITIL, managed-services, change-management, and production-support environments.
- Bitbucket and broader Atlassian ecosystem administration or integration experience.
- Data loss prevention, data classification, public sharing controls, export restrictions, and third-party app governance.
- Threat detection, sensitive-data alerts, security incident triage, remediation workflows, and SIEM/security operations integration.
- ServiceNow or Jira Service Management integration and enterprise reporting experience.
- Utility, regulated-enterprise, SaaS governance, compliance, or enterprise security operating-model experience.
- Familiarity with zero-trust concepts, privacy, data protection, and enterprise cloud security practices.

Target Tech Stack

Atlassian GuardAtlassian AdministrationJiraConfluenceAtlassian CloudIdentity and Access ManagementSSOSAMLSCIMData Loss PreventionThreat DetectionSIEMITILServiceNowBitbucketUser ProvisioningManaged AccountsAuthentication PoliciesAPI Token GovernanceData SecurityData ClassificationAudit LogsSensitive Data DetectionSaaS Governance

Quick Details

Location Vancouver, BC, Canada

Employment Type

Full time

Work Arrangement

Onsite

Experience Level

10+ years

Compensation

$120K - $130K CAD

Domain Focus

IT & Infrastructure

Requisition Ref

REQ-43647

📌 Atlassian Guard Technical Lead (Vancouver)
🏢 N2P Systems
📍 Vancouver