The Magnolia Hotel & Spa is Victoria’s luxury boutique hotel, located just one block from the Inner Harbour and steps from some of the city’s best restaurants, shops, attractions, and entertainment. Proudly recognized as one of the top hotels in Canada by TripAdvisor, Travel + Leisure, and Condé Nast Traveler readers, and most recently awarded a prestigious MICHELIN Key (3 years), The Magnolia is known for delivering thoughtful, personalized, and memorable guest experiences.

Our team is passionate about warm hospitality, exceptional service, and creating genuine connections with every guest. We are currently seeking a full time Bell / Valet Attendant to join our Guest Services team.

Position: Bell / Valet Attendant

Reports to: Front Office Manager / Director of Rooms The mandate of the Bell & Valet team are to ensure that the Magnolia Hotel & Spa’s guests expectations are met by delivering quality guest service, which we expect at a 4 – 5 Diamond & Star Service level. The Bell or Valet attendant often offers the first point of contact for many of our guests and as a result is the first impression on our valued guests.

It is also critical that this position contributes to the teamwork atmosphere within the Hotel and to the ongoing improvement in delivery of quality service within the Front Office.

We are currently seeking an individual to work Bell / Valet Attendant, for a variety of shifts throughout the week.

Qualifications

- Previous experience in similar hotel role an asset.
- Must be available for all shifts including mid week, evenings and weekends.
- Ability to practice and maintain consistent key standards including Standard Operating Procedures
- Valid and clean driving license with ability to drive standard
- Able to think critically and use sound judgment in a variety of situations
- Excellent communications skills.
- Applicant must be adaptable and willing to assist hotel operations in a variety of areas.




- Must have excellent customer service skills and attitude.
- Excellent grooming and appearance
- Must be physically fit and capable of moving guest luggage or various weights.
- Must be an effective listener.

Key Responsibilities:
- Warmly welcome guests upon arrival and provide a polished, professional first impression.
- Assist guests with luggage during check-in, check-out, and room moves.
- Safely valet park and retrieve guest vehicles.
- Provide helpful information about local restaurants, attractions, directions, transportation, and hotel amenities.
- Assist with guest service requests in a prompt, courteous, and professional manner.
- Deliver room service orders and other guest items as required.
- Support the Front Office and Guest Services team with daily operations.
- Maintain the cleanliness, organization, and presentation of the hotel entrance and bell/valet areas.
- Follow all hotel safety, security, and emergency procedures.
- Assist with banquet items, linen carts, luggage storage, and other physical tasks as needed.
- Complete all other duties as assigned.

Knowledge, Skills, and Abilities:
- A genuine passion for hospitality, guest service, and creating memorable experiences!
- Professional, polished appearance suitable for a luxury boutique hotel environment.
- Excellent communication and interpersonal skills.
- Strong customer service attitude with the ability to remain calm and professional under pressure.
- Ability to multitask and prioritize in a busy, guest-focused environment.
- Strong attention to detail and sound judgment.




- Effective listening skills and the ability to anticipate guest needs.
- Physically capable of lifting and moving guest luggage, carts, and other hotel items.
- Familiarity with Victoria restaurants, attractions, events, and local directions is an asset.
- Knowledge of hotel safety and emergency procedures is an asset.
- Ability to work independently and as part of a team.

Job Type: Permanent Salary: $25.00 /hour

Hire date: On or before Dec 1st, 2026

Job Location:

- Victoria, BC

Qualifications:
- Previous hotel, valet, bell, guest services, or customer service experience is an asset.
- Valid BC driver’s licence with a clean driving record is required.
- Ability to operate a standard transmission vehicle is required.
- Serving It Right certification is required or must be obtained upon hire.
- Must be available to work weekends, evenings, and holidays.
- Must be legally eligible to work in Canada.

Pay & Perks:
- Starting wage of $25.00 per hour, with future wage progression opportunities based on demonstrated performance, successful completion of training, operational needs, availability, and cross-training in additional areas such as Front Desk operations.
- Full-time permanent position, approximately 40 hours per week.
- Medical and dental benefits available after successful completion of the probationary period, subject to minimum hours worked.
- Opportunity to work with one of Canada’s top-rated luxury boutique hotels.
- Supportive team environment with a strong focus on guest service and professional growth.

Job Type: Full-time Pay: From $25.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits

- Dental care
- Discounted or free food
- Life insurance
- Vision care

Application question(s):
- Do you have a clean British Columbia Class 5 full drivers licence?

Location:
- Victoria, BC (required)

Work Location: In person

📌 Bell & Valet Attendant (Victoria)
🏢 Magnolia Hotel u0026
📍 Victoria