Position: Bilingual Customer Service Representative

Location: Toronto, ON Salary: $25-$28 per hour

Job Type: 6 months (with potential for extension)

Work Model: Hybrid (1 day on-site)

Posting Type: Open vacancy

Are you fluent in English and French and enjoy helping people? Join our client, a respected non-profit organization, where your work will support important programs and ensure a positive experience for community members. As a Bilingual Customer Service Representative , you'll be the friendly voice assisting supporters and providing clear, qualified guidance.

What You'll Do:

- Answer inbound calls in English and French.
- Provide clear, accurate information about programs, policies, and processes.
- Assist supporters with completing contributions and updating their records.
- Resolve inquiries in a timely and professional manner.
- Maintain detailed records of interactions.




- Collaborate with internal teams to ensure a smooth supporter experience.

What You Bring:

- Fluency in English and French (spoken and written).
- Excellent communication and interpersonal skills.
- Customer service or call center experience preferred.
- Detail-oriented with strong organizational skills.
- Able to work independently and collaboratively as part of a team.

Apply today - your next great opportunity starts here! Please send a Word version of your resume to [email protected].

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All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.

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📌 Bilingual Customer Service Representative (Toronto)
🏢 Quantum Management Services
📍 Toronto