We are looking for an experienced, people-first Community Manager to lead the day-to-day operations of a newly developed multi-family residential apartment building in the heart of beautiful Parksville, British Columbia.

This role combines traditional property management responsibilities with community-building leadership. Beyond overseeing leasing, resident relations, financial performance, and operations, you will help cultivate vibrant and engaging resident experiences that foster connection, belonging, and an exceptional quality of life.

This is a high-impact, on-site leadership role for someone who takes pride in building a welcoming community, maintaining an exceptional living environment, and delivering outstanding service to residents. You will be the face of the building — the person residents turn to, trust, and rely on.

Located at 380 & 382 Alberni Highway, in the heart of Parksville with convenient access to beaches, Nanaimo, and small town living.

Parksville

House is a new built multi-family residential community with 86 suites for multi-family housing and 56 suites designated for 55+ active coastal living. The 55+ community in particular is designed to support an active, social coastal lifestyle. We are looking for someone who enjoys bringing people together, encouraging resident engagement, and helping create a true sense of community.

The successful candidate will have a minimum of 5 years experience managing single-family apartments.

As the Resident Building Manager/Community Leader, you will be responsible for the efficient and effective management of the residential apartment buildings. Your duties will include leasing activities, overseeing property maintenance, tenant relations, and financial management.

Key Responsibilities

Resident Relations & Leasing:

Serve as the primary point of contact for all residents — responsive, approachable, and professional

Manage the full leasing cycle: inquiries, showings, applications, screening, lease execution, and move-ins





Conduct move-in and move-out condition inspections in accordance with the BC Residential Tenancy Act

Resolve resident concerns and complaints promptly and fairly

Coordinate and manage timely unit turnovers to minimize vacancy

Foster a positive community culture through regular communication and tenant events, like coffee and conversation gatherings, Wine and cheese socials, Games, cards, cribbage, and bridge nights etc.

Property Maintenance:

Conduct daily property and building inspections and make recommendations for preventative maintenance. Notify owners regarding need for any major repairs

Coordinate and oversee routine maintenance and repairs to the highest standards.

Manage relationships with maintenance contractors and service providers.

Create and maintain property maintenance and inspection logs

Manage all building maintenance requirements to the highest standards by planning and scheduling for all required annual building inspections, like fire alarm testing, sprinkler, fire extinguisher, elevators, backflow prevention, in addition to HVAC, etc.

Prepare vacant suites for new tenants by completing necessary repairs, upgrades and/or cleaning

Perform minor repairs and maintenance

Develop property maintenance plan to implement preventative maintenance measures to preserve the condition of the property and its systems, for example, cleaning filters for HVAC, winterization for the complex.

Financial Management

Monitor the collection of rents and fees, and monitor for arrears

Issue notices in compliance with the BC Residential Tenancy Act (RTB-10, RTB-26, etc.)

Prepare and assist in creating the building's maintenance/operating budget and approve routine expenditures within authority limits

Liaise with the accounting team on reconciliations, month-end,



and annual budgets

Emergency Response:

Oversee the Building Emergency Response Plan and conduct monthly tests of emergency generators and fire alarm systems

Respond promptly to emergency situations, such as maintenance issues or tenant concerns.

Implement and communicate emergency procedures to ensure tenant safety.

Administrative Tasks:

Administer tenancy agreements in full compliance with the BC Residential Tenancy Act and Regulations

Maintain accurate and organized records, including tenant files and lease agreements.

Ensure building operations comply with strata bylaws, municipal regulations, and building codes

Manage key fob and access control systems

Maintain filing systems for tenants, operations and general correspondence and files

Prepare and maintain accurate records and reports for any maintenance.

Prepare and submit regular reports for owners on condition, maintenance activities and any lease changes, notices to vacate, leasing inquiries and status of move-ins/outs.

Qualifications

Thorough knowledge of the BC Residential Tenancy Act and Residential Tenancy Branch processes

Demonstrated success managing occupancy, tenant relations, and building operations

Solid financial acumen — comfortable with budgets, arrears, and monthly reporting

Excellent communication and interpersonal skills — written and verbal

Calm, solution-focused approach to conflict resolution

High degree of personal organization, attention to detail, and follow-through

Valid BC driver's licence and reliable vehicle

Working knowledge of BC fire safety regulations and building maintenance best practices

Experience supervising maintenance or janitorial staff

All candidates must be able to legally work in Canada and may be required to provide a criminal background check.

Pay: $55,000.00-$72,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Building Manager/Community Leader (Live-In-Required) Parksville, BC
🏢 The Molnar Group
📍 Parksville