Overview

We are seeking an energetic and results-driven Business Development Manager to spearhead growth in IT Field Services and Break/Fix solutions. In this pivotal role, you will drive new business opportunities, nurture client relationships, and expand our footprint within the technology services sector. Your proactive approach and strategic mindset will enable us to deliver exceptional service while achieving ambitious growth targets.

This position offers a dynamic environment where innovation, customer focus, and teamwork are celebrated.

Responsibilities

- Identify and pursue new business opportunities within the IT field services and break/fix market segments, leveraging market research and industry insights.
- Develop and execute strategic sales plans to meet or exceed revenue targets, utilizing tools like Salesforce to track progress and manage pipelines effectively.
- Build strong, long-lasting relationships with clients by understanding their needs, providing tailored solutions, and ensuring high levels of customer satisfaction.
- Negotiate contracts, pricing, and service agreements that align with company goals while delivering value to clients.
- Collaborate with marketing teams to create targeted campaigns that promote our IT service offerings and generate leads.
- Manage end-to-end project management activities for new client onboarding, service delivery, and ongoing support initiatives.




- Maintain comprehensive records of customer interactions, sales activities, and project statuses to ensure seamless communication across teams.

Requirements

- Proven experience in business development or sales within the IT services or technology solutions industry, particularly in field services or break/fix environments.
- Strong negotiation skills with a track record of closing complex deals effectively.
- Excellent project management abilities to coordinate multiple initiatives simultaneously while maintaining attention to detail.
- Knowledge of marketing strategies relevant to technology services and experience working with CRM platforms like Salesforce.
- Demonstrated ability to develop strategic plans, identify growth opportunities, and build lasting customer relationships.
- Familiarity with business development techniques, including prospecting, cold calling, networking, and proposal development.
- Exceptional communication skills with the ability to articulate technical solutions clearly to diverse audiences.

Join us in shaping the future of IT field services! This role offers an exciting prospect for motivated professionals eager to make a tangible impact through innovative business strategies and outstanding client engagement. Pay: $44,600.00-$134,000.00 per year

Benefits

- Casual dress
- Flexible schedule
- On-site parking
- Profit sharing

Work Location: In person

📌 Business Development Manager – IT Field Services & Break/Fix (Vancouver)
🏢 XENAI
📍 Vancouver