Whisper Audiology is a privately owned and operated business. The receptionist is the first point of contact for our patients and is responsible for providing exceptional customer service, maintaining the office, and assisting the audiologist. This position is an extremely valuable team member and plays a central role in the success of the clinic.

Responsibilities include, but are not limited to:

· Greeting patients

· Answering Phone/Emails

· Maintaining electronic and paper files

· Maintaining clinicians schedules

· Outbound calls

· Sales and payments

· Billing

· Handling 3rd party insurance

· Daily Cleaning

· Maintaining office and clinical supplies

· Shipping, receiving and tracking orders

· Basic hearing aid repairs and maintenance

· Assisting the clinicians where needed

Qualifications:

· Min 2 years customer service/reception experience (medical clinic preferred)

· Solid interpersonal skills





· Ability to work as part of a team and independently

· Superior patient service skills

· Detail oriented and initiative driven

· Effective organizational skills

· Excellent written and verbal skills

· Proficient and tech savvy computer skills

Job Types: Part-time, Permanent

Part-time hours: 35 per week

Salary: $17.00-$22.00 per hour

Benefits

· Paid time off

Schedule

· 8 hour shift

Experience

· Front desk: 1 year (preferred)

· Administrative experience: 1 year (preferred)

Job Types: Permanent, Full-time

Pay: $18.00-$22.00 per hour

Expected hours: 40.0 per week

Benefits

- Extended health care

Ability to commute/relocate:
- Milton, ON L9T 1N3: reliably commute or plan to relocate before starting work (preferred)

Education:
- Secondary School (preferred)

Work Location: In person

📌 Customer Care Representative - Hearing Clinic (Milton)
🏢 Whisper Audiology Hearing Clinic
📍 Milton