19 Oct
|
Amazon
|
Admiral Rock
19 Oct
Amazon
Admiral Rock
Enhance customer experiences as a Delivery Station Customer Service Associate with Amazon in Dartmouth, NS. Provide hands-on support to ensure timely package delivery while connecting customers with expert solutions.
In this full-time role, you'll be at the forefront of Amazon's logistics operations, directly interacting with customers both in-person and via phone and email. Your responsibilities will include understanding customer needs, resolving issues effectively, and maintaining high communication standards. Working within a dynamic environment, you'll impact customer satisfaction and develop valuable expertise in logistics and supply chain management.
Key Responsibilities
- Communicate directly with customers in various formats
- Prioritize and empathize with customer needs
- Resolve issues swiftly and set clear expectations
- Compose explicit written responses to inquiries
- Make quick, informed decisions for customer support
Requirements:
- Bachelor's degree or equivalent experience
- Strong communication skills, written and verbal
- Familiarity with performance metrics and KPIs
- Experience in merchandising or brand representation
- Ability to lift up to 49 pounds and stand for long periods
Bring your passion for customer service and logistics expertise to Amazon's team in Dartmouth!
📌 Customer Service Associate at Amazon (Admiral Rock)
🏢 Amazon
📍 Admiral Rock