We are seeking a Customer Service Representative to join our team providing service to the residents of our retirement community and those who come to visit.
Customer Service Representatives are scheduled 7 days a week from 4 to 8 PM and also from 8 am to 4 pm on Saturday, Sunday and Statutory Holidays.
There is some limited relief shifts weekdays during the year.
This incumbent will be one of three customer service representatives who will be scheduled to cover these shifts.
The ideal candidate will be responsible for providing exceptional customer service and resolving customer inquiries as we strive to provide high-quality service to our residents and guests.
Responsibilities
- Communicate with customers in person, via phone and email to provide support and information regarding services.
- Perform data entry tasks accurately and efficiently.
Requirements
- Proficiency in English with the ability to communicate effectively and professionally both verbally and in writing
- Strong analytical skills to assess customer needs and preferences and offer appropriate options, solutions and resolutions
- Ability to prioritize and manage conflicting demands
- Previous experience in customer service is an asset
Join our team where you will have a role where you can utilize your customer service skills and caring attitude to make a positive impact! Job Type: Part-time
Pay: From $17.34 per hour
Benefits
- In office parking
Education:
- Secondary School (preferred)
Work Location: In person
📌 Customer Service Representative (Evenings and Weekends) (Saskatoon)
🏢 TRINITY MANOR AT STONEBRIDGE
📍 Saskatoon
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