Dental Practice Manager – Full-Time

Location: DentalVille Family Dentistry (Oakville)

Job Type: Full-Time, Permanent

Experience: Minimum 3–5 years of dental practice management experience required

Salary: Competitive, based on experience

We are seeking a highly experienced, motivated, and results-driven Dental Practice Manager to lead the daily operations of our dental clinic in Oakville.

The ideal candidate will have strong leadership skills, extensive knowledge of dental office operations, excellent communication abilities, and a proven track record of managing a successful dental practice.

Previous dental practice management experience is mandatory. We are looking for someone who can take full responsibility for clinic operations, lead the team, improve efficiency, and support practice growth.

Key Responsibilities

Practice Operations & Management

● Oversee all daily clinic operations to ensure smooth and efficient workflow.

● Manage appointment scheduling, patient flow, and treatment coordination.

● Develop and implement office policies, procedures, and operational standards.

● Monitor clinic performance and identify opportunities for improvement.

● Ensure compliance with RCDSO guidelines, PHIPA, and applicable Ontario regulations.

Staff Management & Leadership

● Supervise, train, and support dental assistants, hygienists, and administrative staff.

● Manage staff schedules, attendance, performance, and daily responsibilities.

● Lead team meetings and maintain a professional, positive work environment.

● Handle staff concerns and resolve operational issues effectively.

● Participate in recruitment, onboarding, and staff development.

Financial & Administrative Management

● Monitor daily production, collections, accounts receivable, and outstanding balances.

● Oversee insurance claims, predeterminations, and payment processing.

● Ensure accurate billing and efficient financial administration.





● Prepare and review weekly and monthly practice performance reports.

● Monitor expenses and support the achievement of financial targets.

Patient Relations & Practice Growth

● Maintain exceptional patient service and satisfaction.

● Handle patient complaints and resolve concerns professionally.

● Improve patient retention, treatment acceptance, and appointment utilization.

● Coordinate marketing initiatives and new patient acquisition strategies.

● Work closely with the clinic owner to establish and achieve business growth objectives.

Qualifications & Requirements

● Minimum 3–5 years of experience in dental office management or a senior dental administrative leadership role.

● Strong knowledge of Canadian dental insurance, CDCP, and dental billing procedures.

● Experience with dental practice management software, preferably Dentrix.

● Proven ability to manage and motivate a dental team.

● Strong understanding of dental scheduling, treatment coordination, production, and collections.

● Excellent organizational, problem-solving, and multitasking skills.

● Strong communication and customer service skills.

● Ability to work independently, take initiative, and make operational decisions.

● Knowledge of Ontario dental practice regulations and patient privacy requirements.

● Professional, reliable, and committed to long-term employment.

What We Offer

● Competitive salary based on qualifications and experience.

● Full-time, permanent position.

● Opportunity to take a leadership role in a growing dental practice.

● Supportive and professional working environment.

● Opportunities for professional development and career growth.

How to Apply

Interested candidates are invited to submit their resumes through Indeed.

Please note: Only candidates with previous dental practice management experience will be considered.

We are looking to fill this position as soon as possible.

Pay: $28.00-$35.00 per hour

Advantages

- Flexible schedule
- On-site parking

Work Location: In person

📌 Dental Practice Manager – Full-Time (Oakville)
🏢 HORIZON PROPERTY
📍 Oakville