- Greet patients warmly and professionally, creating a positive first impression.
- Schedule, confirm, and reschedule patient appointments efficiently using dental practice management software such as Dentrix .
- Manage phone systems to answer inquiries, provide information, and direct calls appropriately.
- Hygiene and Treatment appointments confirmation and follow-ups with the patients.
- Serve as the main point of contact for patients, explaining treatment plans, procedures and costs.
- Present treatment costs, collect payments, process insurance claims.
- Build robust patient relationships to encourage treatment acceptance, retention, and follow-up care.
- Maintain accurate patient records and ensure smooth scheduling to optimize chair time.
- Collaborate with clinical and administrative staff to deliver seamless, high-quality care.
- Uphold privacy, ethical, and regulatory standards in all patient interactions.

Candidate with high integrity and great work ethics required with:



-ability to perform and oversee the day to day Dental front office jobs/functions is a must
- ability to ensure that the clinical staff are focused on providing best quality patient care along with maximizing their efficiency and productivity
- thorough knowledge of the Dentrix and past experience in different roles like Dental Assistant, Hygiene Co-ordinator, Treatment Co-Ordinator, Receptionist and Dental Administration would be considered asset qualifications.

Please apply by providing your updated resume.

Experience

- Dentrix Knowledge
- Dental Rec/Admin
- Dental Hygiene and Treatment Coordinator
- Dental Assistant Experience preferred

Job Types: Full-time, Permanent Pay: $22.00-$30.00 per hour

Benefits

- Dental care
- On-site parking

Experience:
- Dental: 1 year (preferred)

Work Location: In person

📌 Dental Patient Coordinator/ Administrator (Kanata)
🏢 Kanata Highlands Dental Care
📍 Kanata