Job Overview

Dental Receptionist / Patient Coordinator

Astra Dental | North York, Toronto, ON

Are you the happy, organized, can-do person everyone loves to work with?

Astra Dental is looking for a positive, friendly, and proactive Dental Receptionist to join our team! We want someone who genuinely enjoys helping people, makes patients feel welcome, and takes pride in keeping a dental office running smoothly.

We are a patient-focused, family-oriented boutique dental practice committed to providing excellent care and a great experience for every patient. We are looking for someone who brings positive energy to the team, takes initiative, and looks for solutions rather than problems.

What you'll do

- Welcome patients with a warm smile and make them feel comfortable from the moment they arrive.
- Manage appointments, confirmations, cancellations, and the daily schedule.
- Answer phone calls, respond to patient inquiries, and help patients understand their next steps.
- Handle patient check-ins, check-outs, payments, and insurance-related questions.
- Coordinate treatment appointments and communicate effectively with the dental team.
- Check dental insurance breakdowns.
- Keep patient records accurate and organized.
- Identify problems before they become bigger issues and take initiative to resolve them.
- Help create a positive, efficient, and welcoming environment for both patients and coworkers.

Who we're looking for
- At least 1 year of dental reception experience preferred.
- Experience with Paradigm dental software is a strong asset.
- A genuinely friendly, upbeat, and professional personality.
- Excellent communication and customer service skills.




- A proactive, resourceful problem-solver who takes ownership of tasks.
- Someone who is organized, dependable, detail-oriented, and able to multitask.
- A willingness to learn, accept feedback, and continuously improve.
- A team player who stays calm and positive during busy days.
- Additional language skills, especially Spanish, is an asset.

The ideal candidate You don't wait to be told every little thing that needs to be done. You notice what needs attention, take initiative, and follow through. When something goes wrong, you focus on finding a solution. You treat every patient with kindness and respect and understand that a outstanding patient experience starts at the front desk.

Attitude matters as much as experience. We are happy to train the right person who has a positive mindset, a strong work ethic, and a genuine desire to learn.

Why join Astra Dental?

- A friendly, supportive, family-oriented team.
- An opportunity to grow your skills and take on more responsibility.
- A workplace that values initiative, teamwork, and excellent patient care.
- The opportunity to make a real difference in our patients' experience.

How to apply If you are an enthusiastic, dependable, and solution-oriented person who loves working with people, we would love to hear from you!

Please submit your resume through Indeed and tell us briefly why you would be a great fit for Astra Dental.

We are looking for the right person, not just someone to fill a position.

Pay: $23.00-$27.00 per hour

Benefits

- Dental care

Experience:
- Dental receptionist: 1 year (required)

Language:
- English (required)

Work Location: In person

📌 Dental Receptionist (North York)
🏢 ASTRA DENTAL
📍 North York