Job Summary

We are seeking a friendly and organized Dental Receptionist to join our dynamic dental office team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations and proficiency in handling phone systems and electronic medical records.

Responsibilities

- Greet patients warmly as they arrive at the dental office and assist them with check-in procedures.
- Manage appointment scheduling, confirmations, and cancellations using Dentrix or similar software.
- Answer incoming calls promptly, addressing patient inquiries and directing calls to appropriate staff members.
- Maintain accurate patient records in electronic medical records systems, ensuring confidentiality and compliance with HIPAA regulations.
- Process patient payments and insurance claims efficiently while providing clear explanations of billing procedures.
- Coordinate with dental staff to ensure seamless patient flow throughout the office.
- Assist with administrative tasks such as filing,



data entry, and maintaining office supplies.

Experience

- Previous experience as a Dental Receptionist or in a similar administrative role within a medical or dental office is preferred.
- Familiarity with ABEL dental software is highly desirable.
- Strong organizational skills with attention to detail to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written, for effective interaction with patients and team members.
- Proficiency in using phone systems and handling front desk operations in a busy environment.

Join our team and help us create a welcoming atmosphere for our patients while ensuring the smooth operation of our dental practice! Job Types: Full-time, Part-time

Pay: $25.00-$30.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- In office parking

Education:
- Secondary School (preferred)

Experience:
- Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 Smiles First
📍 Toronto