Job Overview

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this essential role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for our patients. Your energetic approach will help manage patient appointments, handle administrative tasks, and support the overall operations of our busy dental office.

If you thrive in a fast-paced environment and excel at multitasking with a positive attitude, this prospect is perfect for you!

Responsibilities

- Greet patients warmly and professionally as they arrive, creating a welcoming atmosphere.
- Schedule, confirm, and reschedule patient appointments using dental practice management software such Paradigm .
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and provide excellent customer service.
- Manage multi-line phone systems to answer inquiries, direct calls appropriately, and provide excellent customer service.
- Verify patient insurance information and process payments accurately at the front desk.
- Maintain organized electronic medical records (EMRs) and ensure all patient documentation is up-to-date and compliant with privacy regulations.




- Assist with administrative duties including filing, data entry, and correspondence to support smooth office operations.
- Coordinate with dental staff to facilitate patient flow and ensure timely appointment scheduling.

Experience

- Previous experience as a dental receptionist or in a medical office setting is highly preferred.
- Proficiency with dental practice management software such as Dentrix or Epic is essential.
- Strong knowledge of medical terminology and electronic medical records (EMRs).
- Demonstrated experience handling multi-line phone systems and front desk operations in a fast-paced environment.
- Excellent organizational skills with attention to detail to manage schedules, records, and administrative tasks effectively.
- Office experience in a healthcare setting or medical office environment is advantageous.

Join us to be part of a dedicated team committed to delivering exceptional patient care while enjoying a supportive work environment that values your skills and enthusiasm! Pay: $21.00-$26.00 per hour

Benefits

- Dental care
- On-site parking
- Paid time off

Work Location: In person

📌 Dental Receptionist (Kitchener)
🏢 Greenbrook Dentistry
📍 Kitchener