Overview

We are a modern, patient-focused dental practice committed to providing exceptional dental care in a friendly and professional environment. We are seeking a motivated and organized Dental Receptionist / Administrator to join our team.

Duties

- Welcome patients and provide outstanding customer service.
- Answer incoming phone calls and respond to emails promptly and professionally.
- Schedule, confirm, and manage patient appointments.
- Verify dental insurance eligibility and process insurance claims.
- Collect patient payments and maintain accurate financial records.
- Manage patient records and ensure all information is up to date.
- Coordinate treatment appointments and assist with treatment plan presentations when required.
- Maintain recall and reactivation systems to support patient retention.
- Communicate effectively with patients regarding appointments, treatment, and financial arrangements.
- Work closely with the clinical team to ensure a smooth patient experience.
- Maintain confidentiality and comply with privacy regulations and office policies.




- Perform general administrative duties as assigned.

Requirements

- Previous experience as a Dental Receptionist or Dental Administrator preferred.
- Experience with Dentrix software is considered a strong asset.
- Knowledge of dental insurance claims and coordination of advantages.
- Excellent verbal and written communication skills in English and Mandarin.
- Strong organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving skills.

What We Offer

- Competitive compensation based on experience.
- Supportive and friendly work environment.
- Opportunities for professional growth and development.
- Modern dental office with advanced technology.

Pay: $25.00-$30.00 per hour Expected hours: 24.0 – 44.0 per week

Benefits

- Dental care
- On-site parking

Language:
- Mandarin (required)

Work Location: In person

📌 Dental Receptionist (Richmond Hill)
🏢 Trueglow Dental Care]
📍 Richmond Hill