Job Overview

Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming presence will set the tone for an exceptional patient experience. In this vital front desk role, you will be the first point of contact for patients, managing appointments, answering multi-line phone systems, and coordinating with clinical staff to ensure smooth daily operations. Your enthusiasm and organizational skills will help foster a positive environment that keeps our practice running efficiently and effectively.

Responsibilities

- Greet patients warmly and professionally, creating a friendly atmosphere from the moment they walk through the door
- Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix or Epic
- Answer multi-line phone systems promptly, providing accurate information and directing calls appropriately
- Verify patient insurance details and process payments accurately at the front desk
- Maintain electronic medical records with precision, ensuring all patient information is current and confidential
- Assist with administrative tasks including filing, faxing, and managing correspondence
- Coordinate with dental staff to ensure timely patient flow and smooth office operations

Qualifications





- Proven experience as a dental receptionist or in a medical office environment, with familiarity using Dentrix or Epic software preferred
- Robust knowledge of medical terminology relevant to dental care and insurance processing
- Excellent communication skills, both verbal and written, with a friendly and professional demeanor
- Proficiency in managing multi-line phone systems and electronic medical records systems such as Autopia is bonus.
- Demonstrated organizational skills with attention to detail in handling administrative duties
- Prior experience working with dental or medical office procedures is highly desirable
- Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude

Join us in delivering outstanding patient care by ensuring every visit begins with warmth, professionalism, and efficiency. Your dedication will help create a welcoming space where patients feel valued and cared for from their first call to their final appointment! Pay: $25.00-$30.00 per hour

Application question(s)

- How many years of experience you have as dental receptionist?
- Do you have experience with Autopia software?

Work Location: In person

📌 Dental Receptionist (Toronto)
🏢 Dentistry
📍 Toronto