Design and Production Coordinator

Posting Id 3472

Department Corporate and Financial Services

Division Communications Services

Section Communication Services

Job Grade SEA35 Grade 06

Rate of Pay $46.18 - $54.33 Hourly

Job Type Temporary Full Time - Contract

Contract Length/End Date Up to 1 year with possibility for renewal

Replacement/Current Position Replacement for Existing Vacancy

Posting Type Internal and External

Posting Date 10/14/2026

Application Deadline 10/28/2026

Position Summary

Reporting to the Brand and Marketing Manager, the Design and Production Coordinator provides vital expertise, service and creativity while supporting activities that manage the City's reputation, enhance the corporate image, influence behaviour and cultivate awareness of the City's programs and services. You are an expert in all aspects of graphic design, production, and project management.

Working closely with Communications Advisors, graphic designers, and stakeholders across the organization, the Design & Production Coordinator ensures that every project moves through the production pipeline efficiently, on time, and on budget. This role brings structure, process discipline, and operational rigor to a fast-paced creative environment; enabling the broader team to focus on strategy and storytelling while production runs seamlessly in the background.

Key Duties and Responsibilities

Project & Production Management

Provide consulting services to all levels of staff and actively manage the design and production process from start to finish

Meet with clients to discuss the issue/initiative, and desired outcomes and audiences

Own the full project lifecycle for all design and production requests; from intake and scoping through creative execution, approvals, and final delivery

Ensure compliance to brand guidelines,



and provide advice to ensure quality standards of format and style are adhered to

Partner with Communications Advisors to triage incoming requests, assess scope and complexity, and assign appropriate resources and timelines

Develop and maintain standardized intake forms, production briefs, and request workflows to streamline how project asks are captured and actioned

Facilitate kickoff meetings, creative briefings, and status check-ins to align stakeholders and keep projects on track

Maintain a real-time production calendar and capacity plan to manage workload distribution across the design team

Lead continuous improvement efforts for the production workflow and identify opportunities to automate repetitive production tasks

Manage the team's digital asset management (DAM) system, ensuring all brand assets, templates, and completed work are properly organized, versioned, and accessible

Serve as the primary point of contact for production-related vendor relationships, including print suppliers, media vendors, freelancers, and external production studios.

Coordinate the placement of paid advertising across print, digital, out-of-home (OOH), and other media channels in alignment with campaign plans and media schedules

Obtain quotes, negotiate rates, and manage vendor performance against agreed service levels and delivery standards

Support the development of media plans by providing logistical and cost data to inform channel selection and budget allocation





Education and Experience

Diploma in Graphic Design, Desktop Publishing, Marketing, Project Management or related discipline

5 years’ experience in a similar role

Required Skills/Knowledge

Proficient in Microsoft Office Suite, Adobe Creative Suite, and project management software

Demonstrated creative process

Experience developing and managing various promotional and marketing material using different forms of media (video, photography, written, online, etc.)

In-depth knowledge of AODA requirements as they apply to graphic design

Manages organizational change through strong leadership and communication skills

Demonstrates and encourages perseverance and resilience in difficult times

Demonstrates strong written and verbal communication skills

Encourages innovative thinking and new ideas

Proven ability to oversee and track budgets

Demonstrates and encourages excellent listening skills and different points of view

Ensures that objectives and accountabilities are clearly communicated within the department

Empowers staff to support a culture of learning, mentoring, and sharing

Demonstrate the City’s corporate values of care, collaboration, courage and service

Leadership Competencies

Demonstrates personal leadership

Builds people and culture

Cultivates open communication

Shapes the future

Navigates and leads through complexity and change

Attention Internal Candidates

We thank all candidates for their interest, however, only those under consideration will be contacted.

The City of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

📌 Design and Production Coordinator Job Details | Richmond Hill (Winnipeg)
🏢 City of Richmond Hill
📍 Winnipeg